Return and Refund Policy
Effective Date: August 1, 2025
At Clyvon LLC, customer satisfaction is important to us. Please read our Return and Refund Policy carefully.
1. Returns
- Returns must be requested within 14 days of delivery.
- Products must be unused, in original packaging, and in resalable condition.
- Certain items (e.g., opened medical devices or sterile items) are non-returnable for hygiene reasons.
2. How to Request a Return
Email us at info@clyvonllc.com with your order number and reason for return. We will provide further instructions.
3. Refunds
- Refunds are processed once the returned product is received and inspected.
- Refunds will be issued to the original payment method within 7–10 business days.
- Shipping fees are non-refundable.
4. Damaged or Defective Items
If you receive a damaged or defective item, notify us within 48 hours of delivery with supporting photos.
Questions? Email us at: info@clyvonllc.com